Swako Shipping Policy
Explore our shipping policy for herbal skincare products, adhering to GMP and American-Indian standards.
Shipping Policy Guidelines
Our shipping policy ensures compliance with GMP and American-Indian standards for quality assurance.
Quality Assurance Standards
We adhere to strict GMP and American-Indian standards for product quality and safety.
Timely Delivery Promise
We guarantee timely delivery of your Ayurveda herbal skin care products to your doorstep with our In-House Delivery System
Customer Satisfaction Focus
We prioritize customer satisfaction with our reliable shipping and quality assurance practices.
Shipping Policy
Last Updated: 1st October 2024
At Swako, we aim to provide our customers with the best possible shopping experience, ensuring that your order reaches you safely, promptly, and in perfect condition. This policy outlines how we handle shipping, including delivery times, fees, and relevant details for customers in both the United States and India, as well as international orders. Our shipping practices comply with Good Manufacturing Practices (GMP), ensuring quality throughout the process.
Shipping Locations
We currently ship products to the United States, India, and select international locations. Please check if your region is eligible for shipping during checkout.
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Shipping Timeframes
For the United States:
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Overnight Shipping: 1 business day (not available in all areas)
For India:
Standard Shipping: 7-10 business days
Express Shipping: 3-5 business days
Local Delivery (for select metro cities): 1-2 business days
International Shipping:
Standard International Shipping: 10-20 business days, depending on the destination country and customs processing.
Note: These timeframes are estimates and may vary due to unforeseen circumstances like customs delays, public holidays, or regional disruptions.
Shipping Fees
Domestic (U.S. and India):
Standard Shipping: Free on orders above $50 (₹3500 in India). Orders below this threshold will be charged a flat fee of $5 (₹250 for India).
Express Shipping: Calculated at checkout based on delivery address and weight of the package.
Overnight Shipping (U.S. only): Fees vary based on location and are calculated at checkout.
International Shipping:
Shipping fees are calculated at checkout based on the delivery address and package weight.
Any additional customs fees, duties, or taxes imposed by the destination country are the responsibility of the customer.
Order Processing Time
Orders are typically processed within 1-2 business days of receipt. Processing includes verifying your order, packing the items, and preparing them for shipment.
Orders placed on weekends or public holidays will be processed the next business day.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your shipment through our courier partner’s website using this number. Please allow up to 24 hours for the tracking number to activate.
Packaging & Handling
At Swako, we follow Good Manufacturing Practices (GMP), ensuring that all products are packaged under hygienic and safe conditions to prevent contamination and damage during transit.
Eco-friendly Packaging: Whenever possible, we use sustainable and recyclable materials to package your order.
Temperature-Sensitive Products: For herbal or sensitive skincare products, we take extra care to package these items to maintain their quality throughout shipping.
International Customs and Duties
For international orders, customers are responsible for any additional customs, taxes, or duties that may be imposed by their country’s regulations. These fees are not included in the product price or shipping cost and are calculated at the discretion of customs authorities.
Shipping Restrictions
P.O. Boxes: We currently do not ship to P.O. Box addresses.
Hazardous Materials: Certain products classified as hazardous may have restricted shipping options based on local laws in the destination country.
Prohibited Destinations: We do not ship to countries or regions where international trade restrictions are in place (e.g., embargoed countries).
Delivery Issues and Delays
Lost or Stolen Packages: Swako is not responsible for lost or stolen packages. If you believe your package was lost or stolen, please contact the courier service directly with the tracking number.
Damaged Goods: If your package arrives damaged, please take photos of the damaged package and items immediately and contact us at support@swako.online within 48 hours of delivery. We will work with you to resolve the issue.
Delivery Delays: Delays due to weather, customs, or unforeseen circumstances are beyond our control. We will provide updates via email in the event of significant delays.
Address Changes & Order Modifications
If you need to update your shipping address or modify your order, please contact us at support@swako.online as soon as possible. We can only make changes to orders that have not yet been shipped.
Order Cancellations
Orders can be canceled if they have not yet been processed. Once the order has been shipped, cancellations are not possible. If you wish to cancel an order, please email us at support@swako.online within 12 hours of placing the order.
Returns & Refunds
For details on how to return a product, please refer to our Refund Policy. Shipping costs for returns are the responsibility of the customer unless the product was received damaged or incorrect.
Compliance with GMP Standards
Swako is committed to maintaining Good Manufacturing Practices (GMP) throughout our production and shipping processes. This means we ensure that all products are:
Manufactured, packed, and stored under regulated conditions to guarantee product quality and safety.
Shipped in a manner that ensures they retain their effectiveness and integrity, even during long international transit.
Contact Us
For any further questions regarding our shipping policy, please contact us at:
Email: support@swako.online
Phone (U.S.): +1 800-123-4567
Phone (India): +91 98765 43210
Our customer service team is available Monday to Friday, 9:00 AM - 5:00 PM (IST & PST).
Terms and Conditions
Welcome to SWAKO!
These terms and conditions outline the rules and regulations for the use of Acharya Medicare LLP 's Website, located at https://swako.online.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use SWAKO if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing SWAKO, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, Acharya Medicare LLP and/or its licensors own the intellectual property rights for all material on SWAKO. All intellectual property rights are reserved. You may access this from SWAKO for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from SWAKO
Sell, rent, or sub-license material from SWAKO
Reproduce, duplicate or copy material from SWAKO
Redistribute content from SWAKO
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Acharya Medicare LLP does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Acharya Medicare LLP , its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Acharya Medicare LLP shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Acharya Medicare LLP reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Acharya Medicare LLP a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Acharya Medicare LLP ; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Acharya Medicare LLP . Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of Acharya Medicare LLP 's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Customer Feedback
Read what our customers say about our herbal skin care products.
I love the herbal products! They transformed my skin and are effective.
Aditi Sharma
New York
The shipping was fast, and the products are of high quality. Highly recommend!
Raj Patel
Los Angeles
★★★★★
★★★★★
Contact Us for Inquiries
Reach out for questions about our Ayurvedic herbal skincare shipping policy and standards. We’re here to assist you with your needs.
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